Administration Team Leader
Location: London (Hybrid – 3 days office, 2 days remote)
Contract: Permanent (subject to 6-month probation)
Salary: Competitive + Benefits

Join our team
We are seeking an experienced Administration Team Leader to oversee a talented administration team, driving efficiency, service quality, and business success. You’ll play a key role in motivating your team, streamlining processes, and ensuring smooth day-to-day operations.

What you’ll be doing:

• Lead and motivate your allocated team, providing training, support, and development opportunities.

• Act as the first point of contact for team queries, manage workflow, and identify opportunities for continuous improvement.

• Oversee the processing of new and existing business, ensuring smooth operations and client satisfaction.

• Support and enhance organisational processes within your team.

• Conduct regular 1-to-1s, KPI reviews, and Personal Growth Plans.

• Collaborate closely with senior management to drive business performance.

• Ensure compliance with company procedures, GDPR, and Health & Safety regulations.

What we’re looking for:

• Minimum 2 years’ experience in a team leader role within a regulated environment.

• Knowledge of relevant legislation and regulation.

• Highly organised with exceptional attention to detail.

• Excellent communicator with strong Microsoft Office skills.

• Calm under pressure, adaptable, and solutions-focused.

Why join us?

• Hybrid working model (3 days in office, 2 days remote).

• Supportive, collaborative team culture.

• Opportunity to make a real impact on business performance.

• Ongoing professional development and training.