Description
We are currently recruiting for a highly regarded Financial Planning practice in Bury St Edmunds that are looking to recruit an IFA Administrator.
This position is based in the busy financial planning department of their office in Bury St Edmunds. Their financial planning department is growing and so they now need to add to their back-office staff to help with demand. This support role involves working closely with the Financial Planners and Paraplanners. The responsibilities of this important role include:
- General day-to-day administration tasks such as dealing with client enquiries, taking telephone calls, obtaining information from providers and filing client documents.
- Maintaining client information accurately on the firm’s software including CCH, Xplan and Investment platforms. Keeping compliant records for all financial planning services.
- General support to Advisers and Paraplanners in servicing clients, including preparation for meetings and individual advisory projects.
- Producing appropriate, clear and accurate written correspondence to a high standard, both to providers and clients via email and by post.
- Dealing effectively with the submission of new business, including accurate completion and submission of application forms, submission of business via platforms and online. Placing deals online and setting up adviser fees.
- Assist with the issuance portfolio reviews for clients. This requires analytical skills to carefully check figures and ensure that back office data is correct to provide a client with a clear and accurate report.
- The ability to demonstrate good technical knowledge to undertake the relevant area of work and seek solutions to technical issues. The ideal candidate would have a proactive approach to problem solving.
- Processing of back office tasks such as billing and recording commission and adviser fees on their systems
- The ability to manage own time and work to deadlines, to take instruction from senior staff and execute tasks as required.
- Communicating effectively with senior team members as well as administration staff and working well in a team as a whole is crucial. Liaising with colleagues from all departments, across the firm, to assist with the effective management of client affairs is required.
The ideal candidate will have at least two years’ experience in an administrative or support role in Financial Services. A relevant qualification would be desirable, although not essential. They will also offer study support for a Financial Planning Administration qualification.