Description
We are currently recruiting for a financial planning practice that are looking to recruit an additional IFA Administrator to join their team in Ipswich.
Main purpose of the role - This role is to be part of a team supporting the Directors and Financial Advisers assisting them in servicing their clients in the most efficient and professional way.
Key Experience - You must have relevant industry experience; therefore, you would need to currently or have very recently worked in an IFA practice in a similar role. You will be an extremely organised and efficient individual with a keen eye for detail and be able to prioritise your own workload.
Key Tasks
- Assist in the preparation of New Business Files.
- Submit New Business files as well as the data input of any recommendations made/client details on the back-office system.
- Be involved in the post-sale communication, contacting providers for updates.
- Help manage the review process - Booking in client reviews (if and when required) -
- Completion or management of completion of the portfolio review report - Action the outcome of the review and audit of the review.
- Deal with any client change of agency and information collection.
- Manage the Financial Advisers diary including the booking of appointments.
- Deal with the emails.
- Answer general queries and requests from clients over the phone and by email.
- Carry out the completion of draft suitability reports Key Responsibilities.
- Ensure the Advisers meet with company standard compliance requirements.
- Ensure that all data added to the back-office system is correct and up to date where available.
- Understand and demonstrate company standard level of skills on all applicable software systems.
- Understand and demonstrate company standard level of knowledge of internal and regulatory compliance requirements.
- Have suitable knowledge on Money Laundering, the company complaint process and TCF.
- Have good Customer relations.
- Have good IT skills.
- Have excellent Time Management skills.
- Have great attention to detail and excellent accuracy.
- Be able to manage and initiate workload.
- Have good communication skills and be able to deal with people at all levels.